Refund Policy

If a video render ever fails to finish, your video allowance is restored automatically. It never counts against your plan, and you can retry your render right away.

You can manage or cancel your subscription at any time from your Billing settings, or compare tiers on our Pricing page. When you cancel, your plan stays active through the end of your current billing period and will not renew. See our Terms of Service for complete billing details.

If you subscribe to a paid plan and have not created any videos during that billing period, you may request a full refund within 7 days of your purchase. Add-on video packs that have been partially or fully used are non-refundable.

To request a refund within the 7-day window, reach out via our Contact page or email [email protected] with your account email address. We respond within 2 business days.